How to void or delete an invoice in Xero

Delete a Draft or Awaiting Approval invoice

1. In the Sales menu, select Invoices.
2. Find and open the invoice. Use Search if you know the contact's name or the invoice amount.
3. Click the menu icon, then select Delete.
4. Click Delete to confirm.

Several drafts to remove? Xero deletes Draft and Awaiting Approval invoices in bulk from the list: tick them on the Draft or Awaiting Approval tab and click Delete. See how to bulk delete invoices in Xero.

Void an Awaiting Payment invoice

Once an invoice is approved it sits on the Awaiting Payment tab, and Xero no longer deletes it. You void it instead:

1. In the Sales menu, select Invoices.
2. Find and open the invoice. Use Search if you know the contact's name or the invoice amount.
3. Click the menu icon, then select Void.
4. Click Void to confirm.

Xero's confirmation says the invoice "will be deleted", but a voided invoice isn't removed.

Void a paid or part-paid invoice

Xero only voids an invoice that's awaiting payment. While an invoice has a payment on it, Void isn't in its menu at all:

Remove the payment first with Remove & Redo:

1. Select the Paid or Awaiting Payment tab.
2. Find and open the paid or part-paid invoice.
3. Click Less payment with the payment date.
4. Click Options, then select Remove & Redo.

The invoice goes back to Awaiting Payment, and you can void it. The bank statement line stays in the bank account, so you can reconcile it with another invoice or bill.

Delete, void, or correct it instead?

• Not sent yet? If the invoice only has a mistake and your customer hasn't seen it, Xero suggests editing it instead. Awaiting Payment invoices can be edited.
• Already sent? To correct a sent invoice, Xero suggests a credit note, so you and your customer keep an audit trail.
• Need the number again? A deleted Draft or Awaiting Approval invoice frees its number. A voided invoice keeps it, so change the number on the invoice before you void it.
• Need it back later? Deleted and voided invoices can be copied. To re-create one, copy it or create a new invoice.

Many invoices to void?

Xero voids Awaiting Payment invoices one at a time: "You can't void awaiting payment invoices in bulk, you need to void them individually." For a batch, say after a duplicate import or a migration, you repeat the steps above for every invoice, script it with the Xero API, or use a browser extension. How to void multiple invoices in Xero compares the three.

Bulk Void for Xero

• Saves a backup CSV of the whole batch before it starts: number, contact, date, amount and reference.
• Shows a dry run of which invoices will be voided and which will be skipped.
• Voids them one after another, at a human pace, and ends with a report: voided, skipped, failed.

It only voids invoices with no payments or credit notes applied. It doesn't connect to the Xero API, and your invoice data stays on your computer. Free for your first 5 invoices, then $29 per Xero organisation.

See how Bulk Void works

Related guides

• How to find voided invoices in Xero
• How to void multiple invoices in Xero
• How to bulk delete or void invoices in Xero
• How to undo a bad or duplicate invoice import in Xero
• Bulk void in Xero: bills vs sales invoices